Estimated delivery dates can be viewed in the cart (must set location), on the checkout page, and in order confirmation emails.
We do not offer expedited shipping at this time.
Shipping and Handling Fees
Shipping and handling fees can be viewed in the cart (must specify delivery address) and in checkout. Our kits are big and heavy and the shipping costs may be significant.
The shipping address must be a physical address (not a PO box).
Damaged or Stolen Shipments
Once we deliver your order to the carrier, we are not responsible for damage to your order or replacing your order if stolen once delivered. Please contact the carrier to file an appropriate claim.
No logo is on the shipping box; instead, the orders are shipped in a plain brown shipping box to avoid giving away the surprise.
A packing slip may be included inside the shipping box; however, the packing slip only includes a list of items in the shipping box without any prices.
Shipping to Multiple Locations
To ship an order to multiple locations, individual orders should be submitted for each location. However, a volume discount can be applied to the combined orders if the following criteria are met…
- Each order was placed within one hour of the first order
- Each order is for two kits or more (single kit orders do not qualify)
If you’ve placed multiple orders that meet the criteria above, please contact us via email atto receive a partial refund on the last order to price match as if a single order had been placed. Please include each order number in the request to expedite your partial refund.
If you would like to contact us concerning any matter relating to this Shipping Policy, you may do so via email at.
This document was last updated on April 11th, 2022