Terms of service

Last updated on: June 5, 2026

Terms of Service

These Terms of Service describe the terms and conditions that apply when you access or use Make-A-Fort’s official online storefronts, websites, products, services, content, features, tools, and related services.

By accessing our website, browsing our storefront, placing an order, creating an account, contacting us, or otherwise using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.

Depending on your region, shipping destination, billing location, or the storefront you are using, additional regional terms, consumer rights, disclosures, or legal protections may apply.

Please review the applicable regional supplement here: Regional Terms and Conditions Supplement.

If there is a conflict between these Terms of Service and a regional supplement that applies to your order, the regional supplement will apply to the extent required by applicable law.

Our Store

This website is operated by Make-A-Fort, LLC. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Make-A-Fort, LLC.

The terms “you,” “your,” “customer,” and “user” refer to any person or entity that accesses our website, uses our services, communicates with us, or places an order through our storefront.

Use of Our Website and Services

You may use our website and services only for lawful purposes and in accordance with these Terms of Service.

You agree not to use our website, products, services, content, or systems in a way that violates applicable law, infringes the rights of others, interferes with the operation or security of our website, attempts to gain unauthorized access to any system, or engages in fraudulent, abusive, harmful, or misleading activity.

We reserve the right to refuse service, cancel orders, restrict access, or take other appropriate action if we believe a customer or user has violated these Terms of Service, submitted fraudulent or inaccurate information, abused our policies, or engaged in activity that may harm Make-A-Fort, our customers, our partners, or our services.

Products, Orders, and Availability

Product descriptions, images, prices, promotions, availability, and other information are provided for general informational and purchasing purposes.

We make reasonable efforts to display product information accurately, but we do not guarantee that all product descriptions, colors, images, pricing, promotions, availability, delivery estimates, or other content will always be complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions, update information, change or discontinue products, change pricing, limit quantities, refuse orders, or cancel orders where permitted by applicable law.

If we cancel or modify an order after it has been submitted, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time of order.

Billing and Payments

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all orders.

You agree to promptly update your information so that we can complete your transaction, contact you if needed, and fulfill your order.

You are responsible for all charges, taxes, shipping and handling fees, and other amounts shown or agreed to at the time of purchase, except where otherwise required by applicable law or stated in a regional supplement.

We may use third-party payment processors and commerce service providers to process payments, detect fraud, manage transactions, and operate our storefront.

If we believe an order may be fraudulent, inaccurate, unauthorized, high-risk, or otherwise in violation of these Terms of Service, we may request additional information, refuse the order, cancel the order, or take other appropriate action.

Shipping, Delivery, Returns, and Refunds

Shipping, delivery estimates, taxes, duties, import fees, address requirements, damaged shipments, and other shipping-related matters are explained in our Shipping Policy and any applicable regional shipping supplement.

Returns, refunds, refund eligibility, return shipping costs, holiday returns, and guarantee claims are explained in our Refund Policy and any applicable regional refund supplement.

Nothing in these Terms of Service is intended to limit any non-excludable refund, return, cancellation, delivery, warranty, guarantee, or consumer rights that may apply under applicable law.

Promotions, Discounts, and Offers

From time to time, we may offer promotions, discounts, bundles, limited-time offers, sale pricing, or other special offers.

Promotions and offers may be subject to additional terms, eligibility rules, exclusions, start dates, end dates, quantity limits, region limits, product limits, or other restrictions.

We reserve the right to modify, suspend, or cancel promotions where permitted by applicable law.

Unless otherwise stated, promotions cannot be combined with other offers, applied retroactively, exchanged for cash, or transferred.

Accounts and Customer Information

You may be able to create an account or provide information to us through our website, checkout, customer support channels, or other services.

You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

You agree to provide accurate information and not to impersonate another person or use false, misleading, or unauthorized information.

Our collection, use, sharing, and protection of personal information is described in our Privacy Policy and any applicable regional privacy supplement.

User Content, Reviews, and Feedback

If you submit reviews, comments, photos, videos, testimonials, feedback, suggestions, or other content to us, you are responsible for ensuring that your submission is accurate, lawful, and does not violate the rights of others.

By submitting content to us, you grant Make-A-Fort permission to use, reproduce, publish, display, edit, and share that content in connection with our business, products, marketing, customer support, website, and services, where permitted by applicable law.

We may remove or refuse to publish content that we believe is inaccurate, inappropriate, unlawful, misleading, abusive, infringing, or otherwise inconsistent with our policies or brand.

Third-Party Links and Services

Our website may include links to third-party websites, apps, platforms, tools, payment providers, shipping providers, marketing services, social media platforms, or other resources.

These third-party resources are provided for convenience or functionality. We do not control and are not responsible for the content, policies, practices, products, services, security, or availability of third-party resources.

Your use of third-party websites, platforms, tools, or services may be governed by their own terms and privacy policies.

Intellectual Property

All content, trademarks, logos, product names, graphics, images, designs, text, videos, software, website content, and other materials made available through our website or services are owned by Make-A-Fort, LLC or its licensors, unless otherwise stated.

These Terms of Service do not transfer any intellectual property rights to you.

You may not copy, reproduce, distribute, modify, display, publish, sell, license, create derivative works from, or otherwise exploit any Make-A-Fort intellectual property without our prior written permission, except as allowed by applicable law.

Other trademarks, product names, company names, or logos displayed on our website may be the property of their respective owners.

Online Seller and Unauthorized Reseller Policy

Consumers and other purchasers are prohibited from purchasing Make-A-Fort products for unauthorized resale on online marketplaces or other third-party channels, including but not limited to Amazon, eBay, Walmart, or similar platforms.

Unauthorized resellers do not have our consent to sell merchandise labeled as Make-A-Fort products. This includes anyone who obtains genuine Make-A-Fort products, including products purchased through clearance, discount, promotional, or secondary channels, and later resells them through unauthorized marketplaces, websites, stores, or platforms.

An unauthorized reseller is anyone selling products labeled as Make-A-Fort products outside our official website or authorized partner channels.

Make-A-Fort products may not be sold by unauthorized resellers under any circumstances.

We reserve the right to take appropriate action, including legal action, marketplace enforcement requests, takedown notices, and formal notifications to third parties, to protect our brand, products, customers, and authorized sales channels.

Any violation of this policy is strictly prohibited.

Disclaimer of Warranties

To the extent permitted by applicable law, our website, services, and online content are provided on an “as is” and “as available” basis.

We do not guarantee that our website or services will be uninterrupted, timely, secure, error-free, or free from viruses or other harmful components.

We do not guarantee that all information on our website will always be accurate, complete, current, or reliable.

Nothing in this section limits any product warranty, commercial guarantee, statutory guarantee, consumer protection, or other non-excludable right that may apply to your purchase under applicable law, our Refund Policy, our Shipping Policy, the 100 Play Guarantee, or a regional supplement.

Limitation of Liability

To the fullest extent permitted by applicable law, Make-A-Fort, LLC and its affiliates, owners, directors, officers, employees, agents, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages, including loss of profits, revenue, goodwill, data, business opportunity, or other intangible losses arising from or related to your use of our website, services, products, or these Terms of Service.

To the fullest extent permitted by applicable law, our total liability for any claim related to our website, services, products, or these Terms of Service will not exceed the amount you paid to Make-A-Fort for the product or order giving rise to the claim.

Some jurisdictions do not allow certain limitations or exclusions of liability. In those jurisdictions, our liability will be limited only to the maximum extent permitted by applicable law.

Nothing in these Terms of Service limits liability that cannot legally be limited or excluded.

Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Make-A-Fort, LLC and its affiliates, owners, directors, officers, employees, agents, suppliers, service providers, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising from or related to your violation of these Terms of Service, your misuse of our website or services, your violation of applicable law, your infringement of the rights of another person or entity, or your willful misconduct.

Governing Law and Dispute Resolution

These Terms of Service and any disputes arising from or related to them, our website, our services, or your purchase will be governed by the laws of Kansas, United States, without regard to conflict of law rules, except where mandatory consumer protection laws require otherwise.

Subject to any rights you may have under applicable consumer protection laws, the courts located in Kansas, United States, will have jurisdiction over disputes arising from or related to these Terms of Service, our website, our services, or your purchase.

Nothing in this section is intended to deprive consumers of mandatory rights or protections available under the laws of their country, state, province, or region.

Severability

If any provision of these Terms of Service is found to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the unenforceable portion will be considered severed from these Terms of Service.

The remaining provisions will remain valid and enforceable.

Assignment

You may not assign, transfer, delegate, or sublicense your rights or obligations under these Terms of Service without our prior written consent.

We may assign, transfer, or delegate our rights or obligations under these Terms of Service in connection with a merger, acquisition, sale of assets, corporate restructuring, or other business transaction, where permitted by applicable law.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, products, policies, legal obligations, or operational needs.

When we update these Terms of Service, we will revise the “Last updated” date above and post the updated version on this website.

Your continued use of our website or services after updated Terms of Service are posted means you accept the updated Terms of Service, except where additional notice or consent is required by applicable law.

Contacting Us

If you would like to contact us about these Terms of Service, your order, or any matter relating to our policies, please use the contact details listed on our Contact Information page.